Shipping

Our goal is to deliver your purchase as quickly as possible. 

In the case of made to order, customized, pre-orders or backordered items, they will be shipped to you as soon as they become available (please see product pages for estimated ship times), therefore items ordered together may not be shipped together.

Domestic Standard Ground Shipping: Orders shipping within the contiguous USA typically have a processing time of 1-2 business days if the merchandise is in stock.  Ground shipments are usually received within 5-9 business days* from the time an order has been placed.

• Please note that we cannot ship to PO Boxes.
• Orders shipping to Alaska, Hawaii and US Territories will be shipped via United States Postal Service (USPS) and will usually arrive within 2-3 weeks.*

Domestic Express Shipping: Express orders placed before 10am PST, Monday-Friday (excluding holidays) will be shipped same day. Express orders placed after the same day cut off will be shipped the following business day. 

Estimated Transit times:

• UPS 3-Day Select: 3 business days from time of shipment
• UPS 2nd day Air: 2 business days from time of shipment 
• UPS Next Day Air: 1 business day from time of shipment 

International Shipments: International shipments have a processing time of 3-4 business days if the merchants is in stock. Shipping time will vary depending on country and location, but will typically arrive within 3-4 weeks* for standard delivery. Express International shipping options vary by location.

Note: EU customers may have to pay VAT charges upon/prior to delivery.

*Due to COVID-19, processing and delivery times may vary. Please contact us if you have any questions or concerns regarding shipping.

 Please contact Sempli Support team here or +1 310.694.1899, Monday-Friday 9:00am-4:30pm PST. 

Returns Policy

For more information about returns, please vist our Shipping & Return Policy page.